July 17, 2008

Can’t install camera nor scanner device drivers - code 39 - Won’t recognize it

 

All imaging devices fail on install. In my case Sony HandyCam DCR-HC21

The image devices have the yellow exclamation mark beside them.  The problem is that the Image class ID has a subitem LowerFilters of lvmvdrv. This is put there by Logitech WebCam. It causes the devices to fail if the Logitech WebCam has been uninstalled. error code 39 in device manager.

The problem might be stated:

  • computer won’t recognize digital camera
  • computer doesn’t recognize camcorder on firewire

The systoms are:

  • Windows won’t recognize your camera, camcorder nor scanner
  • Device will not show up in device manager under imaging devices
  • yellow exclamation mark may be beside the device

If  you are not comfortable doing this yourself and you need professional assistance contact BHO Technologists computer repair

Just the delete the subitem from the registry. See below: (CAUTION: Save the image below to your computer and view it completely before making any changes!!!) Some browsers will not show the entire image.

LogitechIssue.PNG

Malware problems get the spyware doctor download here.

Filed under Cameras, Computer Repair, camcorders by admin

Spread the Word!

Permalink Print Comment

Leave a Comment

You must be logged in to comment

SEO Powered by Platinum SEO from Techblissonline
Login
BHO Technologists Computer Help And Technology Education